Say what you will about Martha Stewart, but she’s always on top of a trend.

In the 1980’s and 90’s Martha became famous for her cookbooks and lifestyle tips. She made hand-crafting everything in your home look so beautiful, effortless and fulfilling that it helped launch the DIY trend. And Martha was our guru.

Today, she’s rebranded her as beautiful and relevant even in her 70’s and 80’s. – naysaying he fear we all have of ageism, of being seen as a caricature – as irrelevant and frumpy.

The reality is that looking good is important. It’s the price of admission in many arenas and careers, and Martha knows that. And Martha swears that her sex appeal is all natural, the result of healthy living, and she’s challenging women to belive that each era can be beautiful if we have a healthy lifestyle.

I’ve always admired Martha’s ability to take control of her brand narrative. Even when she served five months in prison for a securities violation in 2004, she taught inmates how to crochet and do the downward dog yoga pose.

Remember the gray poncho that Martha wore when she was released from prison? A handmade gift from a fellow inmate, Martha’s prison poncho became the symbol of her release from jail.

The poncho carried a powerful message. In spite of doing time, the poncho communicated that she can make lemonade out of lemons, that she is stronger because of her experience, and that she had bonded with her fellow prisoners.

Wearing her swim suits today, Martha communicates that she’s still relevant, in control of her life and destiny, and she’s not handing her personal brand power over to anyone. The shock of her magazine cover turned into a runaway PR success for Martha and Sports Illustrated.

Brand builders use a range of visual tools to create an emotional bond with customers: shape, color, design, imagery, logos and the like.

It’s the same with people. That’s why my advice to people is: Let your clothes talk. As I point out in my new book, “The New Brand You,” strong visual identities are a quick read telegraphing to us what a person is like (or so we think).

And clothes are one of the easiest ways to communicate a message about who you are. Clothes can offer more insight than what you say. Look at E Jean Carroll at her trial accusing former president Donald Trump of sexual assault and defamation.

In a trial, you win or lose on how a jury sees you and whether they believe you. The perceptions of others are the perceptions that count.

79-year old E Jean Carroll looked elegant, attractive and professional during her days in court On day one, she stepped out in a black shirtdress with a cream coat and pearl earrings. And she continued with her subtle style that was somehow both soft and strong. No flashy jewely or colors. A trial is a serious matter and her clothes communicated that.

She won her case on key charges and awarded $5 million.

Rarely has there been as educational an example of the transformative power of clothses and visual identity as the radical before-and-after makeover of Elizabeth Holmes during her fraud trial in 2021.

The CEO of Theranos, with its miracle medical product, Holmes went from the appropriation of Steve Jobs’ black turtle neck, beautifully accented with kabuki red lipstick and sleek blond hair.

Yet her trial wardrobe was the opposite. She went from glam to nondescript business casual shirts and skirts and soft curls.

In short, she went from Superwoman to the Girl Next Door. In Holmes case, visual identity can only take you so far. Jurors must have a reason for the transformation, and in Holmes’ case, they may have felt played.

Your visual identity has to sync with your actions or there is a brand disconnect. As we all know, she lost her case and found guilty of fraud.

Camilla’s rise from villain to queen is a master class in image transformation that we can all learn from.

For decades, Camilla was vilified by the British media as the villain who broke up Charles’s marriage to Diana, the Princess of Wales. Her transformation would have been unthinkable in the years after Diana’s death. Many of the scandalous details may have faded over the last twenty-five years though they have been reintroduced in our collective memory by the popular Netflix series,  “The Crown.”

Camilla’s rebrand wasn’t happenstance. It was achieved through calculated effort with the help of advisors, PR experts and image consultants. Rebranding involves positioning , image development, packaging, storyline, marketing messages, and PR, all aimed toward building and extending a person’s shelf life, just as in brand development.

So how did Camilla do it?

Camilla went dark for a while to clean the slate. Then she emerged with a spotlight on public service. Camilla’s focus was not on herself and parties or glamour but discretion and service. Camilla has a strong record of charitable causes, particularly in the medical and health care arenas, like her work supporting victims of osteoporosis, the illness that plagued her mother.

And Camilla’s rebranding campaign has paid off.

Now even if people may not like aspects of her role in the breakup of Charles and Diana, they are accepting of it, according Professor Purcell, a professor of modern British history at Saint Michael’s College in Vermont. She’s just done a great job at hanging in there and trying not to make missteps.”

She’s more popular than Prince Harry and Meghan Markle among the British public.

And her rebrand was assisted by the endorsement of Queen Elizabeth who made known her wish that Camilla become queen consort when Charles ascended the throne.

Branding is all about perceptions and taking control of the narrative, as I outline in my new book, “The New Brand You.” Whatever the state your personal brand, realize that you too can transform perceptions and the narrative others have about you.

While tough talk can work to motivate everyone into the rah-rah spirit when it’s done in person, tough news – like no bonuses this year, can backfire on Zoom.

What you think of as inspiration, can sound harsh, even mean, when done on the air waves. And disgruntled employees can record a zoom call and push it out for all the world to see.
According to Media Richness Theory, “rich media” like in-person communication is more powerful way of communicating and connecting with people. There’s no barrier or distance between you and your audience.

You have a complete arsenal of tools to communicate your message and get in tune with your audience. In “leaner” like email, text and even Zoom, you’re more likely to find yourself misunderstood and branded but not in a way that you want to be branded as MillerKnoll CEO Andi Owen learned last week.
An unhappy employee made a video that went viral on social media and traditional media. (I read about it in the Wall Street Journal in a long feature story, and again when it was one of the questions in its weekly news quiz.)

Owen broke the news about bonuses not being paid this year and said that some employees were asking “not so nice” questions about it. Her advice to her team: “You can visit Pity City, but you can’t live there. So, people, leave Pity City.” The resulting firestorm over her words led her to apologize to her staff in an email.

You may relish the freedom, sense of control, and efficiency you get working remotely, but there are risks.
If you decide to WFH and you almost never drop into the office, you’ve got to fret about FOMO (fear of missing out), the constant worry about being out of the loop and out of mind. For many remote workers, it will simply be MO.

You can miss out on the camaraderie and connection that take place naturally between coworkers. You can miss out on the impromptu meetings in the hall with senior leaders and colleagues that bloom into something bigger.

People who work together in a traditional office have a much “richer” personal experience not to mention exposure to senior executives and coworkers. It’s easier to collaborate and build relationships when you can look someone in the eye, read their body language, and hear their voice. Interacting in person is critical for company culture, innovation, and collaboration many managers believe.

So you do have reasons to worry about missing out unless you have a strategy. Read my article in Fast Company for seven ways to cure your FOMO. https://www.fastcompany.com/90805314/7-ways-to-manage-your-very-real-fomo-as-a-remote-worker